![]() If you have questions or need help, create a support request, or ask Azure community support. If you have Office 365 and don't have an Azure AD MFA or Azure Active Directory Premium subscription, contact Office 365 Support. The next option is Select the Phone Number to Receive the SMS. So, choose a country name whose number you need. The second option is Select the Country/Region. Check whether the Block sign in is enabled. If you need a verification code for any other app, select the name of that particular app.Choose Users, open the profile of the user that has the problem. Textverified is a phone verification service that allows you to bypass phone verifications and receive codes through our website and our app.If you want to change the default active directory, click Manage tenants, choose the active directory, and then click Switch.Go to the Azure portal, and then open Azure Active Directory.If you have an Azure AD MFA or Azure Active Directory Premium subscription To check whether your user account is blocked, ask a global admin for your Microsoft cloud service to perform the following steps: If steps 1 and 2 don't resolve the problem, your user account may be blocked from using Azure AD MFA. Ask another global admin to confirm whether your phone numbers are set correctly in your user settings.Also, make sure that your phone numbers are correct in your user account settings. If you have set up other options for security verification, select Other verification options, and then try again by selecting a different option.In this scenario, you can't sign in to your work or school account, such as Office 365, Azure, or Microsoft Intune. You don't receive the text message or voice call that contains your verification code.Invite friends & family to use textPlus so it’s always free for you and loved ones. ![]() US and Canadian users get a free phone number that you can use for free SMS texting to any US or Canadian mobile number. You're a global admin who has Microsoft Azure AD Multi-Factor Authentication (MFA) enabled Text, group text, send photos & Walkie Talkie Message any textPlus user in the world for free.Original product version: Cloud Services (Web roles/Worker roles), Azure Active Directory, Microsoft Intune, Azure Backup, Office 365 Identity Management Original KB number: 2834956 Symptoms
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